Refund Policy

Last updated: July 2026

Consultation Sessions

Consultation fees are non-refundable once the session has taken place. If you need to reschedule, please do so at least 24 hours in advance via WhatsApp or email.

Application & Complete Packages

A full refund is available within 48 hours of payment if no work has commenced. After work has begun, a partial refund may be issued for the portion of work not yet delivered, at our discretion.

Digital Books & Study Materials

Digital downloads are non-refundable once delivered. If you experience a technical issue accessing your purchase, contact us within 7 days and we will resolve it.

Courses

Course fees are refundable within 7 days if fewer than 2 sessions have been attended. No refund after 2 or more sessions.

How to Request a Refund

Email info@narpavioverseas.com with your name, payment reference, and reason. We respond within 3 business days.